Privacy policy

Tekla Corporation and its affiliated companies (referred separately and jointly as ‘Tekla’ and ‘we’) understand that Your privacy is important. To better protect Your privacy we provide this Privacy Policy explaining our online information practices and the choices You can make about the way Your personal information (as defined below) is collected and used. To make this Privacy Policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

This Privacy Policy shall be interpreted in connection with the Tekla Terms of Service. This Privacy Policy is an integral part of the Tekla Terms of Service.

The personal information we collect and how we use it

Tekla only collects personal information that You provide to us and personal information on how You use Tekla software products and services (online or offline), at our web sites such as and and other applicable web sites (referred separately and jointly as ‘Tekla Online Services’) or at Tekla marketing and sales events. ‘Personal information’ shall mean any information on You from which You are identifiable to Tekla or a third party. You are generally free to provide only such personal information that You determine. However, certain offerings will require that You provide specific data (e.g. for online support). You may be required to provide:

  • E-mail address
  • First name
  • Last name
  • Company
  • Country

Tekla uses Your personal information, to improve Tekla’s services, contact You, conduct research, customize advertising and content for You to see, and to fulfill Your requests for products and services.

In certain areas of Tekla Online Services, your contact information will be searchable and viewable by anyone that accesses the Tekla Online Services. We may also make other personal information public with your consent. We may also publish de-personalized information and statistics of our users on an anonymous basis.

If You use Tekla Online Services, various communications within the Tekla Online Services will result in a transfer of personal information across international boundaries (as Tekla operates globally, our servers also reside in multiple locations, such as the EU, APAC and United States). Accordingly, by using the Tekla Online Services, You consent to the transfer of Your personal data to these locations.

You consent that we may, from time to time, share Your personal information within Tekla, which may mean transferring the personal information within the European Economic Area and elsewhere, such as the United States. We will ensure that any such personal information transferred is appropriately protected and, where required, made pursuant to a contract or other measure providing adequate protection.

You can refuse to give us personal information

For certain areas of Tekla Online Services, Tekla requests registration information from You, and You are free to provide this personal information or deny the request. If You do not provide the requested personal information, You will not be able to access all of the Tekla Online Services.

We restrict access to your personal information

We do not distribute Your personal information to non-affiliated third parties without your consent. In certain circumstances Tekla may however provide Your information to third parties when we reasonably believe that we are required to do so by law. Additionally, You consent that Tekla may provide your personal information to certain business partners or service providers of Tekla in the course of providing you with information, products or services. It is Tekla's policy to never sell your information to list brokers or agents for commercial gain.

Tekla will use the personal information that You provide us to provide You with better service in respect to Tekla’s products and services. Tekla may also notify You on updates to the Tekla Online Services and of special events or new product offering that Tekla or its business partners may introduce. These notifications and marketing may be in the form of e-mails or mailings. Tekla permits You to opt out from receiving such notices or marketing if You so request.

We are committed to children's privacy

We do not collect or maintain information at the Tekla Online Services from those we know are under the age of 15, and no part of the Tekla Online Services is structured to attract anyone under 15. If You believe that we have inadvertently collected such information, please contact us so we can take prompt action to erase the applicable information.

You can change and correct your personal information

If You are a registered user, You may access the personal information that has been recorded on the Tekla products and Tekla Online Services and update or correct Your personal information by logging in to your account. You also have a right to request Tekla to remove Your personal information. Such request to remove personal information may cause termination of Your account.

Cookies and other tracking technologies

Tekla utilizes cookies and other tracking technologies to make Tekla Online Services more user-friendly and to provide enhanced and customized features during Your visits to the Tekla Online Services. Cookies and other tracking technologies are used in the Tekla Online Services for the purposes of recognizing You and Your country and language preferences and track your use of the Tekla Online Services but we do not use them to collect your personal information. If You have a registered account with us, Tekla uses cookies to recognize You and to pre-fill forms to save your time. Tekla does not mandate cookies for You to access the Tekla Online Services, and should You not want the Cookies to be used when You use the Tekla Online Services, You may freely set Your browser to reject all cookies or to prompt You to accept or reject them.

In order to improve the content of Tekla Online Services, Tekla tracks the amount of time You spend browsing the Tekla Online Services, the pages You visited, and the Uniform Resource Locator (URL) click streams You use when navigating through the Tekla Online Services. Tekla Online Services does recognize Your domain name and may collect your MAC address, IP address or other persistent / non-persistent identifier and information on your operating system in connection with your use of the Tekla Online Services. Tekla also collects information on how you interact with Tekla Online Services.

Tekla tracks the use of the Tekla Online Services in order to measure user and company activity and the ranking of community members. The personal information collected in this context is also used to improve software and online services.

In certain areas of Tekla Online Services, we use the Snoobi and Google Analytics tools to better understand how our users interact with Tekla Online Services. You can opt out of Snoobi’s storing of information by clicking here and you can opt out of Google Analytics from here.

Illegal use of Tekla software

Tekla regards software piracy (as defined in the applicable laws) as criminal offence, and we view offenders accordingly. We do not tolerate illegal copies, usage and distribution of Tekla software products, and we pursue those who do so (both civilly and criminally) using all legal means available, including public and private surveillance resources. As part of these efforts, Tekla utilizes data monitoring and sourcing technologies to the maximum extent permitted by applicable laws to obtain and transmit data on the users of illegal copies of our software. This data collection is not performed on the users of legally licensed software from Tekla and its authorized distributors.

Protection of information

Tekla will take reasonable steps necessary to protect the information You provide to us. We continually review our security procedures and mechanisms to ensure that adequate protections are in place. Tekla Online Services may contain links to other web sites or show content linked from third party sources. Tekla is not responsible for the privacy practices, security, or content of these sites.


For any questions or comments regarding the Tekla Privacy Policy or the Tekla Online Services, contact us at


Tekla Corporation, December 2013